Import documents and images to prepare technical files to your account in advance. Uploaded documents are stored in your account and can be imported into a technical pre-draft file or an activated technical file when needed, saving time and ensuring that required documentation is readily available.
Feature access
This feature is available for Advanced, Professional, and Enterprise customers.
Before you begin
- Supported document formats: JPG, PNG, and PDF
- Ensure that the document name matches the article number or EAN code in the technical file
- Ensure you have access to the relevant technical file
Video instructions
A short step-by-step guide will follow soon!
Steps
Upload documents
- Log in to your ProductIP account. You will be automatically directed to the Technical files section.
- Click the Import documents button on the left-hand side.
- Click Add Documents or drag and drop the documents into the designated area.
- Select one or more documents from your computer.
- Click Start upload.
The documents are now prepared for import into the relevant technical file. If the technical file has not yet been created, the documents remain stored in your account until they are needed.
Note: When a technical file is activated, imported images are automatically added under the Product and Documents tabs.
Add a product image to a technical file
Product images can already be added while the technical file is in Pre-draft status.
- Open the technical file.
- Go to the Product tab.
- Click Set product image.
- Click Import image.
- Select the image you want to use.
- Click Save.
The selected image will be linked to the product.
Import documents into an existing technical file
Use this option to import previously uploaded documents or images into an existing technical file.
- Open the technical file.
- Go to the Documents tab.
- Click Import documents.
- Select the documents or images you want to import.
- Click Save & Close or Save to confirm your selection.
The selected documents will be added to the list of Collected documents.
Tips and best practices
- The document name must match the article number or EAN code in the technical file.
- The document name must start with the alphanumeric article number (letters and numbers only) or the alphanumeric EAN code, followed by one of the following extensions: .jpg, .png or .pdf.
- Included additional information in the document name to improve searchability after importing. Use an underscore (_), period (.), hyphen (-), or space to seperate this additional information from the article number or EAN code.
- If the same item is purchased from multiple suppliers, all available images will be shown together. Separate supplier-specific images are not supported.
- Keep product images up to date to ensure accurate product information.
Troubleshooting
- I cannot see the Import documents button.
Verify that your account uses an Advanced, Professional, or Enterprise subscription and that you have sufficient permissions.
- My uploaded documents are not available in the technical file.
Make sure the names of the uploaded documents match the article number or EAN code in the technical file.
- My uploaded image does not appear on the Product tab.
Make sure the image document is correctly named.
FAQ
- Can I upload documents before creating a technical file?
Yes. Uploaded documents are stored in your account and can be imported after the technical file is created.
- Which document types can I upload?
You can upload JPG, PNG, and PDF documents.
- Can I use different images for the same item from different suppliers?
No. If the same item is linked to multiple suppliers, all available images will be displayed together.
- Are imported images added automatically?
When a technical file is activated, imported images are automatically added under the Product and Documents tabs.
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Can I remove uploaded documents?
